RISMAN; SRI ERNAWATI2; JUWANI. Pengaruh Kualitas Layanan Terhadap Kepuasan Pelanggan Pengguna Jasa JNE Cabang Santi Kota Bima. Ekopedia: Jurnal Ilmiah Ekonomi, [S. l.], v. 1, n. 3, p. 1351–1359, 2025. DOI: 10.63822/1pvmw767. Disponível em: http://indojurnal.com/index.php/ekopedia/article/view/919. Acesso em: 10 dec. 2025.