Penerapan Model, Prinsip, dan Elemen Total Quality Management (TQM) di MTSN 1 Surakarta
DOI:
https://doi.org/10.63822/tmqcmb52Keywords:
Total Quality Management; Educational Digitalization; Quality Culture; Stakeholders.Abstract
This study aims to analyze the implementation of Total Quality Management (TQM) in Islamic education management at MTsN 1 Surakarta. The focus of the study includes the application of TQM models, principles, and elements, the implementation of educational digitalization, stakeholder involvement, and the strengthening of quality culture in improving educational quality. This research employed a qualitative approach with data collection techniques through observation and interviews. The results of the study indicate that MTsN 1 Surakarta has systematically implemented quality-based management through the stages of planning, implementation, evaluation, and follow-up. The involvement of stakeholders such as teachers, parents, school committees, and the community has contributed positively to improving the quality of education. The madrasah also develops a quality culture through teacher competency development and digital-based flagship programs. In facing challenges related to technological adaptation and service quality improvement, MTsN 1 Surakarta continues to carry out innovation and continuous evaluation in order to realize quality and competitive education
References
Iqbal, M. (2025). Penerapan Total Quality Management (TQM) dalam Mewujudkan Pendidikan Islam Bermutu dan Berdaya Saing. Arini: Jurnal Ilmiah Dan Karya Inovasi Guru, 2(1), 165-183.
Apiyani, A. (2025). Pengembangan Model Manajemen Mutu Pendidikan Madrasah: Studi Teoritis dalam Perspektif Pendidikan Islam. Jurnal Manajemen Dan Pendidikan Agama Islam, 3(3), 238-249.
Gunawan, I., Hariana, M., Omanudin, O., & Wiyatno, T. N. (2024). Penerapan Total Quality Management pada Dunia Pendidikan dalam Meningkatkan Kinerja Tenaga Kependidikan. Journal on Education, 6(4), 22381-22386.
Fahruddin, A. A. (2020). Implementasi Total Quality Management dalam Meningkatkan Mutu Pendidikan di MA Mamba'ul Hisan Sidayu Gresik. Jieman, 1(2), 121-133.
Muslihatuzzahro, F. (2023). Manajemen Kualitas Terpadu (Total Quality Management) dalam Konteks Pendidikan. Al-Idarah: Jurnal Manajemen Pendidikan Islam, 8(2), 50-56.
Salamah, A., & Sa’diyah, M. (2024). Konsep mutu dan kepuasan pelanggan dalam pendidikan islam metode TQM (total quality management). EDUKASIA Jurnal Pendidikan dan Pembelajaran, 5(1), 2507-2516.
Ismail, F. (2018) Implementasi Total Quality Management (TQM) di lembaga pendidikan. “Jurnal Ilmiah Iqra’ 10, no 2 (2018).
Najiah, L., & Baharun, H. (2025). Implementation of Total Quality Management (TQM) as a Continuous Improvement Model in Educational Management: Implementasi Total Quality Management (TQM) Sebagai Model Perbaikan Berkelanjutan Dalam Pengelolaan Pendidikan. JEMINOV (Journal of Education Management and Innovation), 1(2), 14-23.
Sujarwo, A., Ali, I., & Kenedi, A. (2025). IMPLEMENTASI TOTAL QUALITY MANAGEMENT (TQM) DALAM PENDIDIKAN ISLAM. An Najah (Jurnal Pendidikan Islam dan Sosial Keagamaan), 4(2), 146-150.
Mahmudah, M., Jasiah, J., & Dakir, D. (2025). Manajemen Mutu Terpadu dalam Persfektif Al-Qur’an Dan Total Quality Management. Jurnal Manajemen Pendidikan, 10(2), 528-536.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Epitasari Dwi Purwanti, Gita Salsabila, Fetty Ernawati (Author)
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
