An Integrative Model of Interpersonal Communication, Personality, and Work Motivation on Village Heads’ Managerial Performance
DOI:
https://doi.org/10.63822/17hs5j95Keywords:
Managerial performance, Work Motivation, Interpersonal Communication, PersonalityAbstract
Managerial performance plays a crucial role in governance, development, and community empowerment. However, the relatively low Human Development Index (HDI) of Bogor Regency compared to the West Java average indicates suboptimal managerial performance. This study examines the effects of interpersonal communication and personality on managerial performance, with work motivation as an intervening variable. A mixed-method approach was employed, combining a quantitative explanatory survey and qualitative data from focus group discussions (FGD). The sample consisted of 145 respondents selected using proportional random sampling. Data were analyzed using path analysis and supported by the Delphi technique. The results show that interpersonal communication, personality, and work motivation have positive and significant effects on managerial performance, both directly and indirectly through work motivation. These findings emphasize the importance of strengthening behavioral and psychological aspects to improve managerial performance.
References
Akeel, A., & Subramaniam, C. (2013). The impact of personality traits on employee motivation in public sector organizations. International Journal of Business and Social Science, 4(13), 123–130.
Akhtar, M. N., & Zia-ur-Rehman, M. (2017). Impact of managerial coaching on employee performance. Journal of Management Development, 36(2), 1–12.
Chin, W. W. (1998). The partial least squares approach to structural equation modeling. In G. A. Marcoulides (Ed.), Modern methods for business research (pp. 295–336). Lawrence Erlbaum Associates.
Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2019). Organizational behavior: Improving performance and commitment in the workplace (6th ed.). McGraw-Hill Education.
Creswell, J. W., & Plano Clark, V. L. (2018). Designing and conducting mixed methods research (3rd ed.). SAGE Publications.
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500–507.
Ghozali, I. (2014). Structural equation modeling: Metode alternatif dengan Partial Least Squares (PLS) (4th ed.).
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis (7th ed.). Pearson.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2018). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd ed.). SAGE Publications.
Hadian, D., Amelia, R., & Yusuf, M. (2023). Influence of communication and work behavior on village development governance. Journal of Public Administration Studies, 12(2), 45–60.
Hamlin, R. G., Ellinger, A. D., & Beattie, R. S. (2009). Toward a profession of coaching? A definitional examination of ‘coaching’, ‘organization development’ and ‘human resource development’. International Journal of Evidence Based Coaching and Mentoring, 7(1), 13–38.
Herlambang, T., & Sulaeman, A. (2022). The effect of personality on work motivation and employee performance. Jurnal Manajemen Publik, 10(1), 55–67.
Hidayat, R., & Munandar, A. (2024). The influence of personality on village government officials’ performance. Jurnal Administrasi Publik, 15(1), 33–47.
Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3), 513–524.
Kusmana, A., & Nurdin, N. (2024). The role of work motivation in improving village officials’ performance. Jurnal Ilmu Pemerintahan, 9(1), 21–35.
Lestari, D., & Abdullah, M. (2022). Interpersonal communication and organizational performance in local government institutions. Journal of Government Studies, 8(2), 101–115.
Maitsa, R., & Parahyanti, E. (2025). Personality and work performance: The mediating role of work motivation. Jurnal Psikologi Organisasi, 14(1), 1–12.
Mohammed, A., & Khan, S. (2023). The role of personality in enhancing organizational performance. International Journal of Organizational Analysis, 31(2), 210–225.
Novitasari, D., Asbari, M., Wijaya, M. R., et al. (2020b). The role of organizational support in improving employee performance. International Journal of Advanced Science and Technology, 29(5), 1234–1245.
Novitasari, D., Sasono, I., & Asbari, M. (2020). Work engagement and employee performance: The role of organizational support. Journal of Industrial Engineering & Management Research, 1(2), 1–10.
Putra, A., & Wijayanti, R. (2023). The effect of work motivation on local government employee performance. Jurnal Manajemen Pemerintahan, 11(1), 77–90.
Rahman, F., & Putri, D. (2024). The influence of leader communication on village government performance. Jurnal Administrasi Desa, 6(1), 12–25.
Robbins, S. P., & Judge, T. A. (2020). Organizational behavior (18th ed.). Pearson Education.
Sari, N., & Nugroho, A. (2023). The influence of personality on public sector employee performance. Jurnal Manajemen dan Kebijakan Publik, 5(2), 88–102.
Story, J. S. P., Youssef, C. M., Luthans, F., Barbuto, J. E., & Bovaird, J. (2013). Contagion effect of global leaders’ positive psychological capital on followers. Journal of Leadership & Organizational Studies, 20(2), 118–134.
Sugiyono. (2021). Metode penelitian kuantitatif, kualitatif, dan R&D. Alfabeta.
Sumarno, S., Widodo, J., & Fatimah, S. (2021). The effect of work motivation on village officials’ performance. Jurnal Ilmu Administrasi, 18(2), 150–162.
Supardi, U. S. (2013). Aplikasi statistika dalam penelitian. PT RajaGrafindo Persada. Supardi, U. S. (2016). Statistika penelitian pendidikan. PT RajaGrafindo Persada.
Wang, H., Sui, Y., Luthans, F., Wang, D., & Wu, Y. (2018). Impact of authentic leadership on performance. Frontiers in Psychology, 9, 1–10.
Widiastuti, R., & Kuncoro, E. (2023). Personality and work motivation in village apparatus. Jurnal Psikologi Terapan, 11(1), 45–58.
Yildiz, B. (2017). The effect of psychological capital on employee performance. International Journal of Management Economics and Business, 13(3), 715–729.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Tika Siti Jatnika, Anoesyirwan Moeins, Widodo Sunaryo (Author)
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
