DASMIYANTI, Yulia; YUDHANEGARA, Firman. Implementasi Customer Relationship Management pada Telemarketing Pelanggan Tidak Aktif di Lotte Grosir Bandung. Jejak digital: Jurnal Ilmiah Multidisiplin, [S. l.], v. 2, n. 4, p. 6581–6587, 2026. DOI: 10.63822/wx0cc722. Disponível em: https://indojurnal.com/index.php/jejakdigital/article/view/3535. Acesso em: 17 jul. 2026.