M. YUDHA TRISNA HADI; ISMUNANDAR; NUR KHUSNUL HAMIDAH. Pengaruh Customer Engagement dan Customer Experience Terhadap Loyalitas pada Pelanggan JNE Cabang Bima. Ekopedia: Jurnal Ilmiah Ekonomi, [S. l.], v. 1, n. 3, p. 1017–1037, 2025. DOI: 10.63822/vgk2fr35. Disponível em: http://indojurnal.com/index.php/ekopedia/article/view/706. Acesso em: 16 sep. 2025.