DJULAEHA, Djulaeha; ALI , Hapzi. Pengaruh Komunikasi Pelayanan, Beban kerja dan Lingkungan Kerja terhadap Responsivitas Pelayanan. Jurnal Ilmiah Ekonomi dan Manajemen Indonesia, [S. l.], v. 2, n. 2, p. 1614–1621, 2026. DOI: 10.63822/f9f0jq09. Disponível em: https://indojurnal.com/index.php/jiemi/article/view/3760. Acesso em: 6 jul. 2026.