HUKOM, Gerald Austhen Petra; PONDAAG, Jessy J.; WANGKE, Shinta J. C. Analisis Penerapan Total Quality Management Dalam Mendukung Kinerja Manajerial PT. Pelabuhan Indonesia (Persero) Regional 4 Cabang Bitung. Jurnal Ilmiah Ekonomi dan Manajemen Indonesia, [S. l.], v. 2, n. 2, p. 4449–4462, 2026. DOI: 10.63822/r8x1ec25. Disponível em: https://indojurnal.com/index.php/jiemi/article/view/4619. Acesso em: 19 aug. 2026.