Navigating Digital Business Performance : A Bibliometric Exploration and Integrated Evaluation Framework
DOI:
https://doi.org/10.63822/yxfn4k21Keywords:
: digital performance; digital transformation; Bibliometric Analysis; IT governance; performance measurementAbstract
In order to capture the complex dynamics of platform ecosystems, digital transformation necessitates advanced performance measurements; nevertheless, Indonesia still relies on antiquated traditional measures that are unable to handle these complexity. In the fields of IT Governance, IT-Business Alignment, and IT Performance Measurement. Significant fragmentation is revealed by the analysis: new European clusters led by Loukis, Charalabidis, and Bernroider, which focus on e-government and SME applications, remain detached from a traditional Western cluster centered on Van Grembergen's work on COBIT and Balanced Scorecard. Chien-Chih Yu and other bridging figures provide a fragile connection between these groups. Additionally, citation trends show a move toward Asian-focused publications and open-access journals like Heliyon, which reflects increased regional relevance. In order to enable adaptive performance assessment, the research makes three contributions: (1) comprehensive mapping of bibliometric trends that provide insights into research dynamics; (2) an innovative evaluation framework that integrates quantitative and qualitative indicators, relevant to practitioners in developing countries such as Indonesia; and (3) policy recommendations to strengthen digital literacy in performance measurement. This paradigm promotes sustainable digital initiatives in developing economies, bridging theoretical underpinnings with practical implementations.
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Copyright (c) 2025 Ajeng Adelia, Muhammad Haikal Rahman, Muhammad Wizdan Muthahari, Fasya Laras Pramisya, Lusiana Desy Ariswati, Muhammad Ramadhani Kesuma (Author)
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