Pengaruh Perceived Usefulness, Perceived Ease of Use, Perceived Cost, dan Self-Regulation terhadap Subscribe Intention Ruangguru

Authors

  • Soraya Rahmah Universitas Negeri Jakarta Author
  • Terrylina Arvinta Monoarfa Universitas Negeri Jakarta Author
  • Rizka Zakiah Universitas Negeri Jakarta Author

DOI:

https://doi.org/10.63822/15zsq765

Keywords:

Perceived Usefulness, Perceived Ease of Use, Perceived Cost, Self-Regulation, Subscribe Intention, Ruangguru, EdTech, TAM, VAM

Abstract

This study aims to analyze the influence of Perceived Usefulness, Perceived Ease of Use, Perceived Cost, and Self-Regulation on Subscribe Intention of Ruangguru among senior high school students in DKI Jakarta. The research addresses the gap between Ruangguru's registered users (over 25 million) and the low conversion rate of free users into paying subscribers. A quantitative approach with a survey method was employed through an online questionnaire distributed to 150 respondents selected using purposive sampling. The independent variables consist of Perceived Usefulness, Perceived Ease of Use, Perceived Cost, and Self-Regulation, while the dependent variable is Subscribe Intention. Data were analyzed using multiple linear regression with SPSS. The results indicate that Perceived Usefulness, Perceived Ease of Use, and Self-Regulation have a positive and significant influence on Subscribe Intention, while Perceived Cost has a negative and significant influence. Simultaneously, all four variables significantly influence Subscribe Intention. The Adjusted R² value indicates that the four variables explain a substantial portion of the variation in Subscribe Intention. These findings are expected to contribute theoretically to technology acceptance models and provide strategic insights for Ruangguru's management in designing more effective user conversion programs.

 

Downloads

Download data is not yet available.

References

Ajibade, S. S. M., Adhikari, N., & Ngo-Hoang, D. L. (2022). An Analysis of Social Networking for E-learning in Institutions of Higher Learning using Perceived Ease of use and Perceived Usefulness. Journal of Scientometric Research, 11(2), 246-253. https://doi.org/10.5530/jscires.11.2.26

Al-Abdullatif, A. M. (2023). Modeling Students' Perceptions of Chatbots in Learning: Integrating Technology Acceptance with the Value-Based Adoption Model. Education Sciences, 13(11). https://doi.org/10.3390/educsci13111151

Al-Qudah, A. A., Al-Okaily, M., Shiyyab, F. S., Taha, A. A. D., Almajali, D. A., Masa'deh, R., & Warrad, L. H. (2024). Determinants of Digital Payment Adoption Among Generation Z: An Empirical Study. Journal of Risk and Financial Management, 17(11). https://doi.org/10.3390/jrfm17110521

Alfari, S. (2026). Info Produk & Harga Paket Ruangguru SD, SMP, SMA, SMK TA 2025/2026. Ruangguru. https://www.ruangguru.com/blog/informasi-produk-ruangguru-yang-jadi-unggulan

Andayani, S., & Ono, R. S. (2020). Analisis Kesiapan Penerimaan Pengguna Terhadap E-Learning Menggunakan Model TRAM. Jurnal Sistem & Teknologi Informasi Komunikasi, 3.

Bandura, A. (1991). Social Cognitive Theory of Self-Regulation. Organizational Behavior and Human Decision Processes, 50(2), 248-287. https://doi.org/10.1016/0749-5978(91)90022-L

Creswell, J. W. (2014). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (4th ed.). SAGE Publications.

Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319-340. https://doi.org/10.2307/249008

De Barba, P. G., Broadbent, J., Hooshyar, D., & Peters-Burton, E. (2022). Editorial: Self-Regulated Learning in Online Settings. Internet and Higher Education, 27, 1-13. https://doi.org/10.1016/j.iheduc.2015.04.007

Educational Technology Market Report 2026. (2026). Educational Technology Global Market Report 2026. The Business Research Company. https://www.thebusinessresearchcompany.com/report/educational-technology-global-market-report

Fernandes, T., & Guerra, J. (2019). Drivers and Deterrents of Music Streaming Services Purchase Intention. Journal of Business and Industrial Marketing, 15(1), 21-42. https://doi.org/10.1504/IJEB.2019.10020273

Hamzah, Purwati, A. A., Hamzah, M. L., & Deli, M. M. (2022). Measurement of Website Functionality and Perceived Usefulness in Increasing User Satisfaction through the Role of Technology Readiness for E-Learning Users. Journal of System and Management Sciences, 12(5), 252-267. https://doi.org/10.33168/JSMS.2022.0515

Han, C., Liu, L., & Chen, S. (2022). Factors Influencing Parents' Intention on Primary School Students' Choices of Online Learning during and after the COVID-19 Pandemic in China. Sustainability, 14(14). https://doi.org/10.3390/su14148269

Han, J. H., & Sa, H. J. (2022). Acceptance of and satisfaction with online educational classes through the technology acceptance model (TAM): the COVID-19 situation in Korea. Asia Pacific Education Review, 23(3), 403-415. https://doi.org/10.1007/s12564-021-09716-7

Hayadi, B. H., & Hariguna, T. (2025). Determinants of student engagement and behavioral intention towards mobile learning platforms. Contemporary Educational Technology, 17(1). https://doi.org/10.30935/cedtech/15774

He, Y. (2026). Perceived Value and Subscription Behaviour. In Proceedings of the 2025 International Conference on Financial Economics and Management (pp. 1129-1143). https://doi.org/10.2991/978-2-38476-541-6_128

Hosea, Y., & Berlianto, M. P. (2022). Variabel yang Mempengaruhi Perceived Value dan Implikasinya Kepada Intention to Subscribe: Telaah Pada Aplikasi Netflix. Jurnal Manajemen dan Pemasaran, 14(1), 125-136.

Kang, J., Su, C., Lan, J., & Chen, L. (2024). Effects of the Subscription-Based Partitioned Pricing Strategy of Digital Content Platforms on User Willingness to Purchase. Journal of Theoretical and Applied Electronic Commerce Research, 19(4), 3305-3330. https://doi.org/10.3390/jtaer19040160

Lasmanawati, A. (2021). Strategi Pembelajaran Self-Regulation dalam Pemecahan Masalah Matematika. Jurnal Pendidikan Matematika, 21(1), 1-16. https://doi.org/10.21831/hum.v21i1

Lee, A. T., Ramasamy, R. K., & Subbarao, A. (2025). Understanding Psychosocial Barriers to Healthcare Technology Adoption: A Review of TAM and UTAUT Frameworks. Healthcare, 13(3). https://doi.org/10.3390/healthcare13030250

Li, L., Wang, Q., & Li, J. (2022). Examining Continuance Intention of Online Learning during COVID-19 Pandemic: Incorporating the Theory of Planned Behavior into the Expectation–Confirmation Model. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.1046407

Liao, Y. K., Wu, W. Y., Le, T. Q., & Phung, T. T. T. (2022). The Integration of the Technology Acceptance Model and Value-Based Adoption Model to Study the Adoption of E-Learning: The Moderating Role of e-WOM. Sustainability, 14(2). https://doi.org/10.3390/su14020815

Malureanu, A., Panisoara, G., & Lazar, I. (2021). The relationship between self-confidence, self-efficacy, grit, usefulness, and ease of use of e-learning platforms in corporate training during the COVID-19 pandemic. Sustainability, 13(12). https://doi.org/10.3390/su13126633

Martins, J., & Rodrigues, R. (2025). Motivations in the Adoption and Conversion of Freemium Services: Insights for Digital Entrepreneurship. Review of Managerial Science, 19(7), 2127-2148. https://doi.org/10.1007/s11846-024-00754-0

Molenaar, I., Mooij, S. de, Azevedo, R., Bannert, M., Järvelä, S., & Gašević, D. (2023). Measuring self-regulated learning and the role of AI: Five years of research using multimodal multichannel data. Computers in Human Behavior, 139. https://doi.org/10.1016/j.chb.2022.107540

Nuralam, I. P., Yudiono, N., Fahmi, M. R. A., Yuliaji, E. S., & Hidayat, T. (2024). Perceived Ease of Use, Perceived Usefulness, and Customer Satisfaction as Driving Factors on Repurchase Intention: The Perspective of the e-Commerce Market in Indonesia. Cogent Business and Management, 11(1). https://doi.org/10.1080/23311975.2024.2413376

Nuryakin, N., Rakotoarizaka, N. L. P., & Musa, H. G. (2023). The Effect of Perceived Usefulness and Perceived Easy to Use on Student Satisfaction: The Mediating Role of Attitude to Use Online Learning. Asia Pacific Management and Business Application, 11(03), 323-336. https://doi.org/10.21776/ub.apmba.2023.011.03.5

Orudu, B., Zendrato, R., Sadat, A. M., & Monoarfa, T. A. (2025). Factors that Can Influence Subscribe Intention on Kompas.Id Moderated by Subscription Types. IJE3, 5(2). https://doi.org/10.53067/ije3.v5i2

Pratama, W. I., Sadat, A. M., & Monoarfa, T. A. (2024). Analysis of Factors That Influence Intention to Subscribe On Demand Video Applications in Jabodetabek. International Journal of Current Economics & Business Ventures, 4(1).

Pratiwi, N., Sudiro, A., Rohman, F., & Hussein, A. S. (2024). Perceived Enjoyment and Money Attitude on Intention to Subscribe of Streaming Service Platform: The Case from Makassar Region, Indonesia. Finance: Theory and Practice, 28(2), 219-226.

Prayogi, Prayoga, & Sari, C. K. (2025). Transformasi Pendidikan Indonesia: Adaptasi Strategi Pembelajaran di Era Pandemi COVID-19. Cognitiv, 1(2). https://doi.org/10.54373/cognitiv.v1i2.115

Ramadhan, F., Hurriyati, R., & Hendrayati, H. (2021). The Effect of Content Quality and Perceived Enjoyment on Subscribe Intention in YouTube Channel. Jurnal Manajemen dan Bisnis, 1(1).

Ruangguru. (2020). Tentang Ruangguru. https://www.ruangguru.com/about-us

Salsabila, U. H., Insani, A. P. S., Mustofa, H., Excel, M., Kalma, Z., & Wibisono, M. I. (2023). Teknologi Pendidikan: Pemanfaatan Teknologi dalam Pendidikan Pasca Pandemi. Dimensi, 11(1).

Sanitnarathorn, P., Oentoro, W., Thummapol, O., & Thongma, S. (2025). The Role of Ownership Inclination on the Intention to Subscribe to Music Streaming among Older Adults. Cogent Business and Management, 12(1). https://doi.org/10.1080/23311975.2024.2447423

Sarosa, S. (2021). The Effect of Perceived Risks and Perceived Cost on Using Online Learning by High School Students. Procedia Computer Science, 197, 477-483. https://doi.org/10.1016/j.procs.2021.12.164

Sinha, N., & Singh, N. (2022). Moderating and Mediating Effect of Perceived Experience on Merchant's Behavioral Intention to Use Mobile Payments Services. Journal of Financial Services Marketing, 28(3), 448-465. https://doi.org/10.1057/s41264-022-00163-y

Tanamee, D., Thanabordeekij, P., Witchawanitchanun, K., & Pornkongcharoen, N. (2022). Factors Influencing Generation Z's Subscription Intention of Video Streaming During the Pandemic in Thailand. Journal of ASEAN PLUS + Studies, 3(2).

Tennakoon, H., Hansen, J. M., Saridakis, G., Samaratunga, M., & Hansen, J. W. (2023). Drivers and Barriers of Social Sustainable Development and Growth of Online Higher Education: The Roles of Perceived Ease of Use and Perceived Usefulness. Sustainability, 15(10). https://doi.org/10.3390/su15108319

Tiwari, P., & Tiwari, S. K. (2020). Integration of Technology Acceptance Model with Perceived Risk, Perceived Trust and Perceived Cost: Customer's Adoption of M-Banking. International Journal on Emerging Technologies, 11(2), 447-452.

Turan, Z., Kucuk, S., & Cilligol Karabey, S. (2022). The university students' self-regulated effort, flexibility and satisfaction in distance education. International Journal of Educational Technology in Higher Education, 19(1). https://doi.org/10.1186/s41239-022-00342-w

Wu, T., Jiang, N., Kumar, T. B. J., & Chen, M. (2024). The Role of Cognitive Factors in Consumers' Perceived Value and Subscription Intention of Video Streaming Platforms: A Systematic Literature Review. Cogent Business and Management, 11(1). https://doi.org/10.1080/23311975.2024.2329247

Wu, T., Jiang, N., Sharif, S. P., & Chen, M. (2025). Explaining subscription intention for video streaming platforms in China: Integrating the UTAUT2 model, perceived value theory, and S-O-R theory. PLoS ONE, 20(5). https://doi.org/10.1371/journal.pone.0322860

Xu, J., & Qiu, X. (2021). The Influence of Self-Regulation on Learner's Behavioral Intention to Reuse E-Learning Systems: A Moderated Mediation Model. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.763889

Zou, Y., Kuek, F., Feng, W., & Cheng, X. (2025). Digital Learning in the 21st Century: Trends, Challenges, and Innovations in Technology Integration. Frontiers in Education, 10. https://doi.org/10.3389/feduc.2025.1562391

Published

2026-07-20

How to Cite

Rahmah, S., Monoarfa, T. A. ., & Zakiah, R. . (2026). Pengaruh Perceived Usefulness, Perceived Ease of Use, Perceived Cost, dan Self-Regulation terhadap Subscribe Intention Ruangguru. Ekopedia: Jurnal Ilmiah Ekonomi, 2(3), 5513-5526. https://doi.org/10.63822/15zsq765