Pengaruh Adopsi Artificial Intelligence, Kualitas Analisis SWOT, dan Strategi Diferensiasi Terhadap Market Positioning pada Koffie Kawan Bandung: Studi Kasus Koffie Kawan Bandung

Authors

  • Muhammad Alfin Alfarizi Universitas Muhammadiyah Bandung Author
  • Mario Maulana Wardhana Universitas Muhammadiyah Bandung Author
  • Siska Ameli Universitas Muhammadiyah Bandung Author
  • Mega Sakova Universitas Muhammadiyah Bandung Author

DOI:

https://doi.org/10.63822/fwt8kp36

Keywords:

Artificial Intelligence Adoption; SWOT Analysis Quality; Differentiation Strategy; Market Positioning; Coffee-Shop SME

Abstract

This study examines the direct effects of Artificial Intelligence (AI) Adoption, SWOT Analysis Quality, and Differentiation Strategy on the Market Positioning of Koffie Kawan Bandung. The three constructs were specified as parallel independent variables with direct paths to Y. An explanatory quantitative design was employed using survey data from 43 customers selected through purposive sampling. The instrument consisted of 32 Likert-scale items. All constructs were reliable, with Cronbach's Alpha values ranging from 0.847 to 0.860. The main multiple-regression model produced R = 0.910, R² = 0.827, and adjusted R² = 0.814, and was statistically significant (F = 62.330; p < 0.001). Partially, AI Adoption had a positive and significant effect (B = 0.319; β = 0.310; p = 0.003), SWOT Analysis Quality had a positive but non-significant effect (B = 0.111; β = 0.109; p = 0.428), and Differentiation Strategy had the strongest positive and significant effect (B = 0.559; β = 0.576; p < 0.001). The three paired simultaneous models were also significant: X1 + X2 (F = 54.871; R² = 0.733), X1 + X3 (F = 94.014; R² = 0.825), and X2 + X3 (F = 71.693; R² = 0.782), all with p < 0.001. The findings indicate that differentiation is the most immediate driver of market position, while AI strengthens positioning when translated into relevant marketing decisions and customer value.

Downloads

Download data is not yet available.

References

Aljarboa, S. (2024). Factors influencing the adoption of artificial intelligence in e-commerce by small and medium-sized enterprises. International Journal of Information Management Data Insights, 4(2), 100285. https://doi.org/10.1016/j.jjimei.2024.100285

Arroyabe, M. F., Arranz, C. F. A., Fernandez de Arroyabe, I., & Fernandez de Arroyabe, J. C. (2024). Analyzing AI adoption in European SMEs: A study of digital capabilities, innovation, and external environment. Technology in Society, 79, 102733. https://doi.org/10.1016/j.techsoc.2024.102733

Badghish, S., & Soomro, Y. A. (2024). Artificial intelligence adoption by SMEs to achieve sustainable business performance: Application of technology-organization-environment framework. Sustainability, 16(5), 1864. https://doi.org/10.3390/su16051864

Benzaghta, M. A., Elwalda, A., Mousa, M. M., Erkan, I., & Rahman, M. (2021). SWOT analysis applications: An integrative literature review. Journal of Global Business Insights, 6(1), 55-73. https://doi.org/10.5038/2640-6489.6.1.1148

Cardoso, A., Gabriel, M., Figueiredo, J., Oliveira, I., Rego, R., Silva, R., Oliveira, M., & Meirinhos, G. (2022). Trust and loyalty in building the brand relationship with the customer: Empirical analysis in a retail chain in Northern Brazil. Journal of Open Innovation: Technology, Market, and Complexity, 8(3), 109. https://doi.org/10.3390/joitmc8030109

Cooper, R. G. (2025). SMEs' use of AI for new product development: Adoption rates by application and readiness-to-adopt. Industrial Marketing Management, 126, 159-167. https://doi.org/10.1016/j.indmarman.2025.01.016

Farida, I., & Setiawan, D. (2022). Business strategies and competitive advantage: The role of performance and innovation. Journal of Open Innovation: Technology, Market, and Complexity, 8(3), 163. https://doi.org/10.3390/joitmc8030163

Ghozali, I. (2021). Aplikasi Analisis Multivariate dengan Program IBM SPSS 26 (Edisi 10). Badan Penerbit Universitas Diponegoro.

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate Data Analysis (8th ed.). Cengage.

Jalil, M. F., Lynch, P., Marikan, D. A. B. A., & Isa, A. H. B. M. (2025). The influential role of artificial intelligence (AI) adoption in digital value creation for small and medium enterprises (SMEs): Does technological orientation mediate this relationship? AI & Society, 40(3), 1875-1896. https://doi.org/10.1007/s00146-024-01969-1

Kotler, P., Keller, K. L., & Chernev, A. (2022). Marketing Management (16th ed.). Pearson.

Mikalef, P., & Gupta, M. (2021). Artificial intelligence capability: Conceptualization, measurement calibration, and empirical study on its impact on organizational creativity and firm performance. Information & Management, 58(3), 103434. https://doi.org/10.1016/j.im.2021.103434

Mikalef, P., Islam, N., Parida, V., Singh, H., & Altwaijry, N. (2023). Artificial intelligence (AI) competencies for organizational performance: A B2B marketing capabilities perspective. Journal of Business Research, 164, 113998. https://doi.org/10.1016/j.jbusres.2023.113998

Navaia, E., Moreira, A., & Ribau, C. (2023). Differentiation strategy and export performance in emerging countries: Mediating effects of positional advantage among Mozambican firms. Economies, 11(2), 44. https://doi.org/10.3390/economies11020044

Oldemeyer, L., Jede, A., & Teuteberg, F. (2024). Investigation of artificial intelligence in SMEs: A systematic review of the state of the art and the main implementation challenges. Management Review Quarterly. https://doi.org/10.1007/s11301-024-00405-4

Pingali, S. R., Singha, S., Arunachalam, S., & Pedada, K. (2023). Digital readiness of small and medium enterprises in emerging markets: The construct, propositions, measurement, and implications. Journal of Business Research, 164, 113973. https://doi.org/10.1016/j.jbusres.2023.113973

Porter, M. E. (1985). Competitive Advantage: Creating and Sustaining Superior Performance. Free Press.

Pristiyono, P., Husain, H., & Harahap, A. (2022). Coffee shop marketing innovation through differentiation strategies during COVID-19. Indonesian Interdisciplinary Journal of Sharia Economics, 5(2). https://doi.org/10.31538/iijse.v5i2.3566

Puyt, R. W., Lie, F. B., & Wilderom, C. P. M. (2023). The origins of SWOT analysis. Long Range Planning, 56(3), 102304. https://doi.org/10.1016/j.lrp.2023.102304

Ren, Y., Choe, Y., & Song, H. (2023). Antecedents and consequences of brand equity: Evidence from Starbucks coffee brand. International Journal of Hospitality Management, 108, 103351. https://doi.org/10.1016/j.ijhm.2022.103351

Rubio-Andrés, M., Linuesa-Langreo, J., Gutiérrez-Broncano, S., & Sastre-Castillo, M. Á. (2024). How to improve market performance through competitive strategy and innovation in entrepreneurial SMEs. International Entrepreneurship and Management Journal, 20, 1677-1706. https://doi.org/10.1007/s11365-024-00947-9

Sánchez, E., Calderón, R., & Herrera, F. (2025). Artificial intelligence adoption in SMEs: Survey based on TOE-DOI framework, primary methodology and challenges. Applied Sciences, 15(12), 6465. https://doi.org/10.3390/app15126465

Schwaeke, J., Peters, A., Kanbach, D. K., Kraus, S., & Jones, P. (2025). The new normal: The status quo of AI adoption in SMEs. Journal of Small Business Management, 63(3), 1297-1331. https://doi.org/10.1080/00472778.2024.2379999

Silalahi, R. V., & Novenson. (2024). Unlocking customer loyalty in Indonesian local coffee shops: An in-depth analysis of the influential factors. Jurnal Manajemen Bisnis, 15(2), 419-446. https://doi.org/10.18196/mb.v15i2.22441

Sipos, N., Rideg, A., Al Najjar, A. S., & Lukovszki, L. (2025). Resource-based view of marketing innovation in SMEs: A multi-country empirical analysis based on the global competitiveness project. Journal of Innovation and Entrepreneurship, 14, 94. https://doi.org/10.1186/s13731-025-00573-x

Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Alfabeta.

Published

2026-08-01

How to Cite

Alfarizi, M. A., Wardhana, M. M. ., Ameli, S. ., & Sakova, M. . (2026). Pengaruh Adopsi Artificial Intelligence, Kualitas Analisis SWOT, dan Strategi Diferensiasi Terhadap Market Positioning pada Koffie Kawan Bandung: Studi Kasus Koffie Kawan Bandung. Ekopedia: Jurnal Ilmiah Ekonomi, 2(3), 6287-6307. https://doi.org/10.63822/fwt8kp36