Pengaruh Job Crafting terhadap Kinerja Karyawan dengan Work Engagement sebagai Variabel Mediasi: Studi Kasus pada Karyawan Percetakan di Kota Samarinda
DOI:
https://doi.org/10.63822/zr7sq374Keywords:
Job Crafting; Work Engagement; Employee Performance; Printing IndustryAbstract
This study aims to analyze the influence of job crafting on employee performance with work engagement as a mediating variable among printing industry employees in Samarinda City. The creative economy in Indonesia, particularly the printing industry, has undergone significant transformation due to digital technology advancements. This research employs a quantitative approach with an explanatory design. Data were collected through questionnaires from 140 printing employees selected using purposive sampling. The analysis was conducted using Structural Equation Modeling with SmartPLS 4. The results indicate that job crafting has a positive and significant effect on employee performance (coefficient 0.363; p-value 0.000). Job crafting also has a positive and significant effect on work engagement (coefficient 0.806; p-value 0.000). Work engagement has a positive and significant effect on employee performance (coefficient 0.599; p-value 0.000). Furthermore, work engagement mediates the relationship between job crafting and employee performance (indirect effect 0.483; p-value 0.000). The R² of 0.841 indicates that 84.1% of employee performance variation is explained by job crafting and work engagement. These findings provide implications for printing business owners to provide space for job crafting and create a supportive work environment to enhance engagement and performance.
References
Bakker, A. B., Demerouti, E., & Sanz-Vergel, A. I. (2014). Burnout and work engagement: The JD-R approach. Annual Review of Organizational Psychology and Organizational Behavior, 1(1), 389-411. https://doi.org/10.1146/annurev-orgpsych-031413-091235
Elvira Ayu Najla, & Hendro Prakoso. (2022). Pengaruh job crafting terhadap work engagement pada karyawan bagian sales Bank X. Jurnal Riset Psikologi, 2(1), 53-60. https://doi.org/10.29313/jrp.v2i1.833
Febby Ariyanti, A., Yanuar, T., & Syah, R. (2022). The effect of job crafting on work engagement on working students. Budapest International Research and Critics Institute Journal, 5(2), 112-125. https://doi.org/10.33258/birci.v5i2.4687
Ghaniyyaturrahmah, N. (2023). Pengaruh perceived organizational support terhadap work engagement pada perawat RSUD Majalengka. Jurnal Riset Psikologi, 3(2), 93-100. https://doi.org/10.29313/jrp.v3i2.2752
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2-24. https://doi.org/10.1108/EBR-11-2018-0203
Hermawan, P. (2017). Pengaruh job crafting terhadap work engagement pada karyawan. Jurnal Psikologi "Mandala", 1(2), 45-56.
Hudin, A. M., & Budiani, M. S. (2023). Hubungan antara workplace well-being dengan kinerja karyawan pada PT. X di Sidoarjo. Jurnal Psikologi Industri dan Organisasi, 12(1), 34-45.
Joseph F. Hair Jr., G. Tomas M. Hult, Christian M. Ringle, & Marko Sarstedt. (2021). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). SAGE Publications.
Kim, W., Kolb, J. A., & Kim, T. (2013). The relationship between work engagement and performance: A review of empirical literature and a proposed research agenda. Human Resource Development Review, 12(3), 248-276. https://doi.org/10.1177/1534484312461635
Letona-Ibañez, O., Martinez-Rodriguez, S., Ortiz-Marques, N., Carrasco, M., & Amillano, A. (2021). Job crafting and work engagement: The mediating role of work meaning. International Journal of Environmental Research and Public Health, 18(10), 5383. https://doi.org/10.3390/ijerph18105383
Nadales-Gallego, A., Galindo-Reyes, F., & Garrido-Moreno, A. (2025). Connecting internal communication and employee engagement in organisation: A systematic literature review. SAGE Open, 15(4). https://doi.org/10.1177/21582440251399773
Nesimnasi, S. A. R. (2022). Job crafting antecedents and consequences: A literature review. Jurnal Ekonomi dan Bisnis Airlangga, 32(2), 215-221. https://doi.org/10.20473/jeba.v32i22022.215-221
Rahmatunnisa, I., & Badri, M. (2025). Analisis dampak burnout dan stres pada kinerja karyawan di PT Pegadaian Kantor Wilayah III. Jurnal Aplikasi Manajemen dan Bisnis, 6(1), 45-58. https://doi.org/10.5281/zenodo.17103934
Rahmi, A. N. (2018). Perkembangan industri ekonomi kreatif dan pengaruhnya terhadap perekonomian di Indonesia. Seminar Nasional Sistem Informasi, 9, 112-125.
Ramawickasana, J., H. H. D. N. P, O., & PushpaKumari, M. (2017). A synthesis towards the construct of job performance. International Business Research, 10(10), 66-78. https://doi.org/10.5539/ibr.v10n10p66
Satya Cahyana, K., Ardi Prahara, S., & Psikologi, J. (2020). Work engagement dengan intensi turnover pada karyawan. Jurnal Psikologi, 8(2), 78-92.
Schaufeli, W. (2021). Engaging leadership: How to promote work engagement? Frontiers in Psychology, 12, 754556. https://doi.org/10.3389/fpsyg.2021.754556
Sahertian, O. L., & Tetelepta, M. M. (2024). Pengaruh disiplin kerja terhadap kinerja karyawan pada PT. Tri Samudra Ambon. Jurnal Administrasi Bisnis, 10(1), 45-56.
Setyadi, R. A., & Sungkono, S. (2023). Analisis penilaian kinerja karyawan pada PT. La Vida Herculon. ECOMA: Journal of Economics and Management, 1(2), 56-64. https://doi.org/10.55681/ecoma.v1i2.12
Shin, Y., Hur, W. M., & Choi, W. H. (2020). Coworker support as a double-edged sword: A moderated mediation model of job crafting, work engagement, and job performance. International Journal of Human Resource Management, 31(11), 1417-1438. https://doi.org/10.1080/09585192.2017.1407352
Vanbelle, E., Griep, Y., den Broeck, A. Van, & Witte, H. De. (2023). Development and validation of a short broad job crafting scale. Group and Organization Management, 48(5), 1234-1260. https://doi.org/10.1177/10596011231208924
Wrzesniewski, A., & Dutton, J. E. (2001). Crafting a job: Revisioning employees as active crafters of their work. Academy of Management Review, 26(2), 179-201.
Yudaruddin, R. (2021). Laboratorium statistik. RV Pustaka Horizon.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Muhammad Said, Dirga Lestari AS (Author)
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
